Newsletter December 2024

BACK TO MAIN INDEX

Patient Participation Group (PPG) 

Next Meeting: 6:30pm Thursday 23rd January 2025 

Dr Ganesh will continue to share with us the realities of general practice. The agenda will include:

• The FHRGP Website
• Allocation of appointments 
• Accessing non-urgent care 
• A named GP 
• Staff name badges 
• Face to face appointments 
• Older patients and apps 
• The long term plan 
• A patients’ questionnaire

All patients are warmly invited to share in this opportunity

Time will be given for patients’ issues including topics for PPG discussion in 2025

PCN Staff

Tooba Khalid Pharmacist
Tosin Tomori Pharmacist
Ena Oven Mental Health Practitioner
Natalie Parker Social Prescriber
Nicolette Bell Health and Well-being coach
Beatriz Castro First Contact Physio
Gary Chan First Contact Physio
Scarlett McCalla First Contact Physio
Joshua Tan First Contact Physio
Cameron Richards First Contact Physio

Merry Christmas to All!

Peace on Earth, Good will to all, Batteries not included.

From Penny

Seasonal update from the Partners

Dear patients,

As the festive season approaches, we would like to thank you for being part of our practice community and for your continued support. We hope you and your loved ones have a joyful Christmas and a New Year.

Please note that due to reduced staffing levels over the holidays, our online consultation platform will be closed during the weeks of 23rd and 30th December. If you have a health concern that cannot wait, you can call the surgery or visit reception for assistance. We kindly ask that routine queries wait until after 6th January, when the platform will reopen on our website.

For repeat prescriptions, and to have quick and easy access to your health records, we encourage you to use the NHS App.

You can find more information and support for using the app here: NHS App Help and Support

Thank you for your understanding, and we wish you a safe and peaceful holiday season. 

Best wishes, 
The GP Partners and Team

Pre-Diabetic Group clinic

We are excited to share the fantastic news: three ladies who participated in Diabetic Prevention group are no longer pre-diabetic! It shows that with education, lifestyle changes, and ongoing support, significant progress is possible. Nicolette organized a walk with patients in the beautiful, sunny Peckham Park.

The group program has been completed; the group participants will now be supported by Healthier You Diabetes Prevention Programme.

We are sad to announce that Nicolette has to leave the position of Health and Wellbeing coach due to family relocation. We hope to introduce a new member of the team very soon.

Physiotherapy app GetUBetter

Physiotherapy app (getUBetter) is provided free of charge for patients registered at Forest Hill Road Group Practice. It can be accessed on a Smartphone or on the Web and guides you day-by-day through a sequence of exercises and tips to help you recover from a range of new or recurrent musculoskeletal conditions: Lower back pain, Back and leg pain, Neck Pain, Shoulder Pain, Ankle Pain, Knee Pain, Soft Tissue Lower Limb Pain, Hip Pain, You will be referred to the app by one of our GPs or Physios, or you can self-refer by visiting our website.

Registration of new patients

We are using a new online service to register new patients.

New patients just need to fill in an online form to get started. They do not need proof of address or immigration status, ID or an NHS number.

The service is designed and run by the NHS. It aims to cut practices’ workloads and make GP registration easier for the public.

Paper forms are available for people who need them.

See our registrations page for details

Dear Valued Patients,

I want to use this medium to take a moment to express our gratitude for the trust you place in us to care for you, as we celebrate this joyous season.

May this Christmas bring you joy, warmth and peace.

Wishing you a healthy and happy holiday season!!!

Warmest wishes,
Enakome Oveh 
Mental Health Practitioner

Evelina Drop in clinic

Are you a young person or parent/carer of a child aged 5 to19 who is either electively home-educated, in alternative provision or not currently in education or training?

Do you have questions about health and wellbeing?

Such as, but not limited to, the topics below:

If so then drop in for confidential advice and support...

• Every Wednesday, 2:30pm to 5pm.
• Brandon Library, Maddock Way, London, SE17 3NH

If you are unable to make the drop in but want help and support get in touch via the text service details below.

Chat Health

Young people 11 to 19 can confidentially ask for help or advice from a nurse by texting: 07507 332 150

Parent or carer

You can text a school nurse on: 07520 631 130

Confidentiality Statement - Services are confidential. Your personal informution will not be discussed with anyone elve without your permiion. Wour infonmation will only be pased on if shene ane concers about your safety or that of others. Howewer, the care provider ansiting you will uiually speak with you first. With Chatheath your mesages are stored and can be seen by other healthcare staff who follow the same confidentality rules, and they ane kept an part of your health record.

Drop-in Sessions for Young people

11 to 19 years (up to 25 with SEN/D) are welcome to attend alone, with a friend or with a trusted adult

Parents/Carers with children 11 to 19 years (up to 25 with SEN/D)

A chance to leam about the services in Southwark, ask quescions to the Adolescent Sure Start team and access support

Get support with the following:

• School/higher education advice and support
• Improved mental and physical health
• Substance use
• Improved family relationships
• Keeping children safe
• Secure housing
• Financial stability
• sexual health
• SEN/D
• LGBTQ+ support
• Parenting challenges
• Lead Nurse Specialist supporting with Anxiety, Depression, Health living and more
• DWP (community work coach) supporting care leavers 16+, Domestic abuse and more

and much more.

Every Monday 2:30pm to 5pm

Kingswood Arts, Palm Court Room,
Seeley Drive, Kingswood Estate,
London SE21 BQN

Every Tuesday 2:30pm to 5pm

1st Place Family Hub, 12 Chumleigh St, London,
SES ORN

Every Wednesday 2:30pm to 5pm

Brandon Library, Maddock Way,
London, SE17 3NH

Every Friday 2:30pm to 5pm

South Bermondsey Children and Family
Centre, Tenda Road, Bermondsey, SE16 3PN

Please contact the team if you need more information or are unable to attend a drop in session.

Happy Holidays!

Our warmest wishes of happiness, recovery and good health as you celebrate the season with the people closest to your heart. Merry Christmas!

May the coming year be better than this one.

From all our Nursing team of FHRGP.

School-age flu catch-up clinics

The South London Children and Young People’s Community Immunisations Service are running catch-up clinics for school aged children who missed their flu vaccination in school and would like to get their children vaccinated at a community clinic. Catch-up clinics across South London are listed on their website.

Other Local Services and Self-referrals

Did you know that you can find local and national support services online by visiting our self help section on our website?

Learn more on our self help page

Published: Dec 9, 2024